Social Exchange Theory (SET) has been widely recognised as a dominant framework for studying how communities evaluate the impact of tourism in terms of perceived costs and benefits. Understanding community perception is a central concern in tourism research, particularly in the context of sustainable development, because without a supportive host community, it will be very difficult for the tourism industry to grow. This study provides a comprehensive review of how the community perceives the impact of tourism based on the application of SET. Drawing on a wide range of studies from different regions and time periods, this review highlights the key impacts of tourism development on the economic, socio-cultural, and environmental aspects. The review’s findings emphasise that community support for tourism is directly influenced by perceived benefits and costs. A positive perception is formed when the benefits associated with it outweigh the costs, and a negative perception is formed when the costs associated with it outweigh the benefits. Across the literature, the perception of tourism impact is rarely completely positive or negative. Most studies indicate that communities tend to support tourism when perceived benefits outweigh perceived costs, consistent with the principle of Social Exchange Theory. Further, the review shows how the SET evolved from an economic exchange model to a more comprehensive and integrated model that incorporates factors such as sustainable tourism development, community engagement, the importance of governance, trust, power relations, and institutional relations in shaping overall community attitudes toward tourism. This study also highlights significant research gaps, particularly the limited focus on developing regions, where there is a need to incorporate sustainability-oriented variables into the analysis. This study contributes to a deeper understanding of how the community perceives tourism’s impact and highlights directions for future research in tourism policy and planning.
| Published in | International Journal of Hospitality & Tourism Management (Volume 10, Issue 1) |
| DOI | 10.11648/j.ijhtm.20261001.25 |
| Page(s) | 165-175 |
| Creative Commons |
This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited. |
| Copyright |
Copyright © The Author(s), 2026. Published by Science Publishing Group |
Tourism, Social Exchange Theory, Community Perception, Positive Impact of Tourism, Negative Impact of Tourism, Economic Impact of Tourism, Socio-cultural Impact of Tourism, Environmental Impact of Tourism
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APA Style
Chimey, T., Linggi, A., Camder, Y. R. (2026). Application of Social Exchange Theory (SET) in Understanding Community Perception of Tourism Development: A Review Analysis. International Journal of Hospitality & Tourism Management, 10(1), 165-175. https://doi.org/10.11648/j.ijhtm.20261001.25
ACS Style
Chimey, T.; Linggi, A.; Camder, Y. R. Application of Social Exchange Theory (SET) in Understanding Community Perception of Tourism Development: A Review Analysis. Int. J. Hosp. Tour. Manag. 2026, 10(1), 165-175. doi: 10.11648/j.ijhtm.20261001.25
AMA Style
Chimey T, Linggi A, Camder YR. Application of Social Exchange Theory (SET) in Understanding Community Perception of Tourism Development: A Review Analysis. Int J Hosp Tour Manag. 2026;10(1):165-175. doi: 10.11648/j.ijhtm.20261001.25
@article{10.11648/j.ijhtm.20261001.25,
author = {Tenzin Chimey and Atege Linggi and Yab Rajiv Camder},
title = {Application of Social Exchange Theory (SET) in Understanding Community Perception of Tourism Development: A Review Analysis},
journal = {International Journal of Hospitality & Tourism Management},
volume = {10},
number = {1},
pages = {165-175},
doi = {10.11648/j.ijhtm.20261001.25},
url = {https://doi.org/10.11648/j.ijhtm.20261001.25},
eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ijhtm.20261001.25},
abstract = {Social Exchange Theory (SET) has been widely recognised as a dominant framework for studying how communities evaluate the impact of tourism in terms of perceived costs and benefits. Understanding community perception is a central concern in tourism research, particularly in the context of sustainable development, because without a supportive host community, it will be very difficult for the tourism industry to grow. This study provides a comprehensive review of how the community perceives the impact of tourism based on the application of SET. Drawing on a wide range of studies from different regions and time periods, this review highlights the key impacts of tourism development on the economic, socio-cultural, and environmental aspects. The review’s findings emphasise that community support for tourism is directly influenced by perceived benefits and costs. A positive perception is formed when the benefits associated with it outweigh the costs, and a negative perception is formed when the costs associated with it outweigh the benefits. Across the literature, the perception of tourism impact is rarely completely positive or negative. Most studies indicate that communities tend to support tourism when perceived benefits outweigh perceived costs, consistent with the principle of Social Exchange Theory. Further, the review shows how the SET evolved from an economic exchange model to a more comprehensive and integrated model that incorporates factors such as sustainable tourism development, community engagement, the importance of governance, trust, power relations, and institutional relations in shaping overall community attitudes toward tourism. This study also highlights significant research gaps, particularly the limited focus on developing regions, where there is a need to incorporate sustainability-oriented variables into the analysis. This study contributes to a deeper understanding of how the community perceives tourism’s impact and highlights directions for future research in tourism policy and planning.},
year = {2026}
}
TY - JOUR T1 - Application of Social Exchange Theory (SET) in Understanding Community Perception of Tourism Development: A Review Analysis AU - Tenzin Chimey AU - Atege Linggi AU - Yab Rajiv Camder Y1 - 2026/06/04 PY - 2026 N1 - https://doi.org/10.11648/j.ijhtm.20261001.25 DO - 10.11648/j.ijhtm.20261001.25 T2 - International Journal of Hospitality & Tourism Management JF - International Journal of Hospitality & Tourism Management JO - International Journal of Hospitality & Tourism Management SP - 165 EP - 175 PB - Science Publishing Group SN - 2640-1800 UR - https://doi.org/10.11648/j.ijhtm.20261001.25 AB - Social Exchange Theory (SET) has been widely recognised as a dominant framework for studying how communities evaluate the impact of tourism in terms of perceived costs and benefits. Understanding community perception is a central concern in tourism research, particularly in the context of sustainable development, because without a supportive host community, it will be very difficult for the tourism industry to grow. This study provides a comprehensive review of how the community perceives the impact of tourism based on the application of SET. Drawing on a wide range of studies from different regions and time periods, this review highlights the key impacts of tourism development on the economic, socio-cultural, and environmental aspects. The review’s findings emphasise that community support for tourism is directly influenced by perceived benefits and costs. A positive perception is formed when the benefits associated with it outweigh the costs, and a negative perception is formed when the costs associated with it outweigh the benefits. Across the literature, the perception of tourism impact is rarely completely positive or negative. Most studies indicate that communities tend to support tourism when perceived benefits outweigh perceived costs, consistent with the principle of Social Exchange Theory. Further, the review shows how the SET evolved from an economic exchange model to a more comprehensive and integrated model that incorporates factors such as sustainable tourism development, community engagement, the importance of governance, trust, power relations, and institutional relations in shaping overall community attitudes toward tourism. This study also highlights significant research gaps, particularly the limited focus on developing regions, where there is a need to incorporate sustainability-oriented variables into the analysis. This study contributes to a deeper understanding of how the community perceives tourism’s impact and highlights directions for future research in tourism policy and planning. VL - 10 IS - 1 ER -